Business Case - La Brecha

Business challenge

The client has experienced enormous growth at an accelerated pace in the last years. In 2012, the client began to operate in the Mexican Stock Exchange, raising the levels of demand, compliance and control required by the standards of a public company. The business growth was supported so far mainly by one of its five products. However, to date, the client has carried out an aggressive diversification strategy.


  • Financial institution leader in the granting of credit to low and middle income segments of the population.
  • Net income of $ 1,225 million mexican pesos.
  • More than 80 alliances with strategic partners.
  • 250 employees.
  • Presence in Mexico.


The client has identified that the most effective way to solve business challenges and maximize their growth is through constructive behaviors that should be promoted within the Leadership Team and throughout the organization.